Privacy Policy

 

Privacy Policy

 


Last Updated: 19 Nov 2025


At HomeRehabPro, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.


 

1. Information We Collect

 


We may collect:

 

  • Name

  • Email, phone number

  • Shipping/billing address

  • Payment details (securely processed)

  • Device & browsing data (cookies)

 


 

2. How We Use Your Information

 


We use your information to:

 

  • Process and deliver orders

  • Communicate about purchases

  • Improve user experience

  • Send promotional messages (only if subscribed)

 


We NEVER sell your data.


 

3. Cookies

 


We use cookies to:

 

  • Improve site performance

  • Analyze usage

  • Save preferences

 


You can disable cookies in browser settings.


 

4. Payment Security

 


All payments are processed through secure, encrypted third-party gateways. We do not store your full payment details.


 

5. Data Protection

 


We take reasonable steps to secure your data, including encryption, SSL, and restricted access.


 

6. Sharing of Information

 


We may share data only with:

 

  • Shipping partners

  • Payment processors

  • Legal authorities (only if required)

 


We never sell or rent personal information.


 

7. Children’s Privacy

 


We do not knowingly collect data from children under 13.


 

8. Your Rights

 


You may request:

 

  • Access to your data

  • Correction of incorrect data

  • Deletion of your data

 


 

9. Updates to This Policy

 


We may update this policy anytime.


 

10. Contact

 


Email: [Insert email]

 

 

 

✅

3. Refund & Return Policy

 

 

 

 

Refund & Return Policy

 


Last Updated: [Insert Date]


We want you to be satisfied with your purchase.


 

1. Eligibility for Returns

 


You may return items within 7–14 days (choose your duration) if:

 

  • Product is unused

  • Product is in original packaging

  • Product is not damaged

  • Proof of purchase is provided

 


 

2. Non-Returnable Items

 

 

  • Used items

  • Damaged items due to misuse

  • Final sale/clearance products

  • Custom-made products

 


 

3. Refund Process

 


Once we receive and inspect the item, we will:

 

  • Approve or reject the return

  • Issue refund to original payment method

 


Processing time: 3–10 business days.


 

4. Exchanges

 


Available only for defective or damaged-on-arrival products.


 

5. Shipping Costs

 


Return shipping is paid by the customer, unless the item was defective.


 

6. Contact

 


Email: homerehabpro@gmail.com